Swap Support specializes in supporting OneStream jointly any BI system connected to it (PowerBI, BigQuery, etc.), through its 24×7 ITIL and ISO-27001 certified service desk, which solves technical and financial questions, incidents, changes and lead quick-hit projects. Our service desk is preferred by OneStream users who want to expand OneStream through “co-working”, but mostly it is integrated by top Diamond Partners who need their implementation consultants quickly available after an implementation while leaving an specialized after-Go-Live support team.
Besides supporting traditional OneStream finance processes (planning, consolidation, etc), Swap Support service desk is specialized too on BI-related requirements, like dashboarding and predictive analytics, in addition to integrations to AI-enabled machine learning forecasting tools like Amazon, SAP and Google’s. We guide them using our home-made 3-axes Maturity Model for Predictive Finance and by providing week-by-week adaptable SLA levels.
Swap Support is founding member and sponsor of the Institute of Management Accountants – Spain Chapter (https://spain.imanet.org/)
Further details in this LinkedIn Smartlink: https://www.linkedin.com/smart-links/AQGWv3d_gxtd1g